Grab had IoT event streams generating data across Southeast Asian markets but no unified way to see operational performance in real time. Leadership was making decisions on data that was hours stale. The process existed — the visibility didn't.
Decisions in a market like SE Asia move fast. When operational data arrives hours after the fact, you're not running the business — you're describing it. Grab's leadership needed to see what was happening, not what had happened.
Azure Data Factory for ingestion, Azure Synapse Analytics for transformation, Power BI for live executive dashboards. I led architecture-review sessions with Grab's engineering team across markets and validated throughput & latency requirements before go-live.
Real-time operational visibility across Southeast Asian markets. Decisions shifted from hours-delayed data to live operational insight. Documentation went to the customer team detailed enough that the pipeline survived after my engagement ended.